REPORTING TO: Residential Supervisor or Program Coordinator
STAFF SUPERVISED: Various full time equivalent, part time equivalent and casual residential aide staff
MISSION STATEMENT: The Parkland Community Living and Supports Society exists to improve the quality of life of the disabled through individual choice, dignity and rights.
- PURPOSE OF POSITION:
Under the general direction of the Residential Supervisor or Program Coordinator, the Team Leader: assists in management of overall program delivery as it pertains to the specific facility and Individual's in Service; assists in supervising and participates in the wellness of each Individual in Service; assists in supervising and participates in the development and implementation of personalized plans for each Individual in Service; assists in supervising and participates in each Individual's in Service development; assists in supervising and developing a positive team atmosphere; assists in managing and participates in the completion of logs and reports, daily household chores, routine housekeeping, and yard up-keep, snow removal, etc. - TYPICAL DUTIES AND RESPONSIBILITIES:
Under the general direction of the Residential Supervisor or Program Coordinator, the incumbent in this position will be required to:- Assist in the management of the overall program delivery as it pertains to the specific facility and Individual's in Service by:
- subscribing to the goals, objectives, and values of Parkland Community Living and Supports Society
- participating in the recruitment process by requesting staff, interviewing, orientating, training
- Providing ongoing team development by promoting positive team morale, conflict resolution, progressive discipline and ongoing training for residential staff team
- completing probationary and annual performance evaluations
- providing direction to staff in all areas of the program delivery
- ensuring proactive measures are taken and creative problem solving is initiated within the guidelines of the day to day service of Individuals in Service
- guiding the integration of the facility and the residents into the local community
- overseeing and operating within the Individual's in Service personal budget and ensuring the proper handling of funds
- overseeing and operating within the identified staffing model
- proactively working to identify issues or concerns
- preparing shift schedules
- participating in payroll process
- authorization of financial expenditures as it relates to Individual's in Service expenses
- conducting monthly staff meetings
- providing advocacy and other assistance to the Individuals in Service
- liasing with other professionals as it pertains to individual Individuals in Service needs
- providing support in the area of crisis management to both Individuals in Service and residential staff
- adhering on a continuous basis to the Code of Ethics and the Oath of Confidentiality
- Assist in the supervision of staff, as well as participate in the promotion of wellness of each Individual in Service by:
- consulting with Individual in Service and guardian in all areas of goal setting, and provide staff with direction, guidance, and training to assist Individual in Service in meeting identified goals
- providing support and understanding in consultation with Individual in Service and guardian in the area of sexual expression
- providing support and understanding in consultation with cIndividual in Service and guardian in the area of spirituality
- monitoring daily health conditions, recording outcomes and ensuring the Individual in Service attendance at all medical, dental, specialist appointments and therapies including annual checkups
- instructing the staff and the Individual in Service in Abuse Protocol
- ensuring that required logs and other documentation is completed in an appropriate and timely manner
- ensuring that staff follow proper first aid and other medical protocols
- ensuring the safety at all times of the Individual in Service and staff
- conducting and coordinating monthly fire drills and safety inspections
- promoting positive team morale
- maintaining availability in times of crisis to guide consumers and staff to positive resolutions
- Assist in the supervision of and participate in the development and implementation of an overall Individual Support Plan for each Individual in Service by:
- building and promoting positive relationships with each Individuals in Service, guardians, community, support staff and significant others
- ensuring that required information is gathered and recorded on consumers history likes/dislikes, personal goals, etc.
- documenting the Annual Service plan, in consultation with Individuals in Service, guardian, supervisor, residential staff and significant others
- identifying available resources and services
- identifying and assigning roles to all parties involved
- assisting in identifying required resources
- securing the required approvals to implement plan
- monitoring and evaluating the implementation of plan
- monitoring, documenting and reporting maladaptive behavioural issues
- completing of developmental assessment
- coordinating of assessments required from community resources
- completing of monthly/quarterly reporting
- annual updating of Individuals in Service personal budget, guardian consents and personal profile information
- ensuring that all appropriate documentation is processed in a timely manner according to agency policy
- Assist in the supervision of and participate in each Individual in Service's development and integration into the local society by:
- identifying, developing and documenting each Individuals in Service needs in the area of personal development
- implementing personal development plans for each Individuals in Service
- ensuring that the plan includes all areas of personal development
- planning, implementing and/or accompanying the Individuals in Service to social activities
- promoting and supporting meaningful personal relationships with community members
- assisting in securing the necessary resources and approvals to implement the plan
- monitoring the plan and modifying it as required
- evaluating the annual progress and developing a new or revised plan for the following period
- completing 90 day assessment reports for new Individuals in Service
- providing advocacy and promoting personal choice and expression
- Assist in the supervision of and participate in the development and implementation of training programs (Individual Training Plan) for each Individual in Service by:
- identifying and documenting the consumers skills level
- determining measurable and achievable skill development objectives
- developing training plan(s) to reach these objectives
- discussing proposed plan with program coordinator, multidisciplinary team, Individuals in Service, guardians, residential staff, and significant others
- securing the necessary approvals to implement the training plans
- directing and training the staff in delivery of training plans
- monitoring, evaluating and modifying the plan as required to reach the objectives in consultation with Individuals in Service, guardians and significant others
- utilizing opportunities for incidental learning and documenting same
- providing staff training to ensure team proficiency in assisting Individuals in Service working towards their goals
- Assist in the management of and participate in the completion of logs and reports, daily household chores, routine housekeeping, yard up-keep, etc. by:
- ensuring the required information is collected and recorded in a timely and professional manner
- completing and submitting all required reports in compliance with guidelines as to timing, format and content
- ensuring that cleaning, food preparation, laundry, and other household chores are completed in a timely and cost-effective manner
- encouraging Individuals in Service to be responsible for facility appearance, both inside and outside
- coordinating and identifying ongoing maintenance of the building, equipment and yard
- ensuring regular inspection and replenishment of emergency supplies
- ensuring regular inspection and replenishment first aid supplies
- Assist in the management of the overall program delivery as it pertains to the specific facility and Individual's in Service by:
- JOB SPECIFICATIONS:
To be effective in the performance of the position described above, an individual would require the following:
KNOWLEDGE:- Demonstrated knowledge and understanding of the values of citizenship, choice, support, and equality of opportunity, as defined and adhered to by the Parkland Community Living and Support Society.
- Demonstrated knowledge of the basic principles of supervision and proactive leadership
- Demonstrated knowledge in behaviour modification as practised by Parkland CLASS
- Demonstrated knowledge and understanding of services as identified by the Canadian Accreditation Council ofHuman Services (CAC) Standards
- Demonstrated knowledge and understanding of the use of psychotropic medication as restrictive procedures as identified by ACDS
- Demonstrated knowledge and understanding of the role and responsibility of a Foundations Training Tutor
- Detailed knowledge in the development of Individual Training Plans
- Detailed knowledge in the development of Individual Support Plans
- Detailed knowledge of the material in the Canada Food Guide
- Demonstrated knowledge of medication administration
- Working knowledge of behaviour modification as practised by Parkland C.L.A.S.S.
- Working knowledge of crisis prevention and intervention
- General knowledge of the community amenities, social activities and opportunities
- Demonstrated knowledge of WHMIS
- Functional knowledge
of the safe operation of the Agency wheelchair accessible vehicles (vans) - as applicable
- Compatibility and demonstrated ability to work with consumers and residential staff of Parkland C.L.A.S.S.
- Good verbal and written communication skills
- Demonstrated financial and record keeping skills
- Hygienic housekeeping and home safety skills
- High degree of skill in demonstrating and promoting positive team building and interpersonal relationships
- Skill in defusing tense and sometimes dangerous situations
- Skill in providing a climate where consumers will be self motivated, empowered and positively encouraged
- Patience and skill in implementing training programs
The skills and knowledge listed above will likely have been gained through a minimum of three (3) years of experience in a related field of endeavour with at least one (1) of these years being in a supervisory position.
EDUCATION:
To adequately perform the duties of this position the incumbent will have completed a minimum of two years post secondary studies in the field of human services.
Note: Some equivalency of experience and/or education may be accepted.
SPECIAL REQUIREMENTS:- Medically fit to perform job duties
- Clean Criminal Record I
Police Intervention Check or
one that is acceptable to the
Chief Executive Officer/Chief Operating Officer
- Clean Child Intervention Record Check
or one that is acceptable
to the Chief
Executive Officer/Chief Operating Officer
- Valid Class 5 Drivers Licence and a vehicle may be required
for some positions
- Valid Class 4 Drivers License may be required
- Clean driver's abstract or one that is acceptable to the Chief Executive Office may be required