News & Updates

Effective September 24, 2020

Parkland CLASS has completed a review of our current guidelines taking into account new information received from the latest Health Order from Dr. Deena Hinshaw. Parkland CLASS is committed to ensuring that we stay up to date on the information being presented and adapt our practices with the focus on balancing the health and safety for our individuals and staff, while recognizing the importance of increasing social contacts.

With this is mind, our approach moving forward is to review individual circumstances and determine where more activities and family connections can occur within the risk guidelines recommended by health.

As mentioned in previous updates, our approach is to remain cautious to not undo the great work that our staff have done to date which has resulted in no positive COVID-19 cases for our individuals or staff. As we move forward and people start to reintroduce activities, it is important to continue to practice social distancing, hand washing and hygiene, the appropriate use of masks, maintenance of our cleaning protocols, health monitoring protocols and all of the other preventative strategies that have been effective to date.

Parkland CLASS continues to appreciate the support and understanding of our individuals, staff, guardians, family members and broader community as we continue to navigate our new realities and keep those we serve and employ safe. Our ongoing success is in our hands and we have demonstrated that we know what we need to do. Thank you everyone for your support, understanding and ongoing commitment.

COVID-19 Guidelines


Effective August 11, 2020

Parkland CLASS is working to balance COVID-19 safety for our individuals and staff while recognizing the importance of increasing social contact. Unfortunately, this is not a simple issue, as evidenced by the gradual increase in positive COVID-19 cases as the government's level of restrictions is removed.

Our challenge is not to undo five months of disciplined work, which has resulted in no positive COVID-19 cases for our individuals or staff and has had a limited impact on the majority of our individuals.

A significant challenge, as we increase social opportunities, relates to our homes' physical layout, which does not provide spaces that are easily isolated, ensuring the safety of all the individuals who live in the house and their staff. A further key variable maintaining our individuals' ongoing health will be our reliance on the honour system as we increase social opportunities for our individuals.

With these as our overriding concerns, we ask for your understanding as we increase social interaction opportunities for our individuals and your family members. As stated, our updated plan relies on the honour system and will only be as effective as we all are at following it.

Parkland CLASS is incredibly appreciative of the understanding that those we serve, their guardians, and our staff have shown over the past few months. As an organization, we believe our cautious approach has been instrumental in reducing the risk to our individuals, and we are counting on everyone's continued support as we move forward.

In closing, once again, we offer our sincere appreciation for your support and understanding. Our ongoing success remains dependent on everyone that comes in contact with our individuals and their commitment to following all the safety precautions. We will continue to do our best to protect our individuals and staff as the COVID-19 pandemic continues to unfold

Visitor Guidelines


Effective June 5, 2020

We have seen one new health order from Alberta Health since our last update; CMOH order number 23.

CMOH Order 23-2020 includes amendments from CMOH Order 10-2020:

      • Updated symptoms screening for individuals, staff and visitors
      • Clarity on when new individuals move in
      • Additional clarification with respect to cleaning guidelines
      • Updated information on testing guidelines, and
      • Recommendations with respect to resident outings and recreational activities.

CMOH Order 23-2020 includes new guidelines:

      • Guidelines for accessing health care professionals
      • Student placements
      • Guidelines for hair salons, and
      • Staff well-being

As was discussed in previous updates, we do not fall under the health order, however it is our desire and intent to follow the practices and recommendations within the Health Orders to the extent that we are mandated, and in cases where we are not, to the extent that we can.

In addition to following the guidelines under the health order(s), we are also reviewing the impact of the Provincial Relaunch Strategy. Parkland CLASS’ position has been to be judicious in our approach; not wanting to undo the success to date with keeping our individuals safe. Our individuals are typically more vulnerable than the average person and we don’t want to introduce an outbreak into the organization

With that in mind, our approach moving forward is to cautiously start reintroducing activities and reconnecting our individual’s pre-pandemic lifestyle within the guidelines recommended by health.

Please note that this is going to take time and a cautious approach is, in our opinion, the safest. As we go forward we don’t want to lose sight of the importance of continuing to practice social distancing, hand washing and hygiene, the appropriate use of masks, maintenance of our cleaning protocols, health monitoring protocols and all of the other preventative strategies that have been effective to date.


Effective May 17, 2020

We have seen several developments since our last COVID-19 update that we wanted to share with everyone. Two new orders from Alberta Health; CMOH orders number 12 and 14.

CMOH Order 12-2020 includes amendments from CMOH Order 10-2020:

      • direction to test all residents in a site/unit in the case of a new confirmed outbreak of COVID-19;
      • Clarification on who essential staff are that are permitted to work in more than one designated supportive living or long-term care;
      • Recommendations on continuous use of eye protection in the case of a continued COVID-19 transmission;
      • Additional clarity on when residents move out temporarily (e.g. move in with a child temporarily); and
      • Guidelines for consideration to support quality of life including consideration for those residents living with cognitive impairments.

CMOH Order 14-2020 includes amendments from CMOH Order 09-2020, such as:

      • Clarification with respect to Designated Essential Visitors
      • Outdoor visits
      • Visits at end of life

As was discussed in our last update, one of the main areas of confusion tends to relate to where we fall within the descriptions of services that are referenced in the Health Orders. In many instances we do not fall directly under the orders, however it is our desire and intent to follow the practices and recommendations within the Health Orders to the extent that we are mandated, and in cases where we are not, to the extent that we can.

The new orders have not had a substantive impact on our services as we already had structured practices in place. The bigger potential impact lies in the Provincial Relaunch Strategy. Parkland CLASS' position is that we are certainly pleased to see restrictions easing, as it is hopefully a reflection of COVID-19 starting to recede in terms of the number of new infections and it is a testament to everyone that is working hard to comply with the Health Orders and practices to limit the spread of the disease.

However, we want to be very cautious and not undo all of the success that we have had to date keeping everyone safe. Our individuals are typically more vulnerable than the average person and we don’t want to introduce an outbreak into the organization. With that in mind our approach is going to be slow and steady. We are very interested to see what the numbers look like after the May long weekend. This view is shared by PDD and Health is also keeping a close eye on how things progress.

We will be working with the Alberta Health guidelines and slowly reintroducing activities and reconnecting with more of our individual’s pre-pandemic life style as it becomes clear that the relaunch is not resulting in increased numbers of COVID cases.

Please note that this is going to take time and a cautious approach is, in our opinion, the safest. We have been told and are expecting that some restrictions will continue to be in place for quite some time. As we go forward we don’t want to lose sight of the importance of continuing to practice social distancing, hand washing and hygiene, the appropriate use of masks, maintenance of our cleaning protocols, health monitoring protocols and all of the other preventative strategies that have been effective to date.

Have a great long weekend. Let’s keep moving forward and maintaining our past practices that have kept both those we serve and all of us safe to this point. We will be encouraging activities that can be enjoyed at home, in the yard, or in areas that are not heavily trafficked. We will keep you updated as we work toward ensuring that everyone has a fun and safe summer. The reality is that this is not a quick fix and until we have an effective treatment or a vaccine, caution and common sense need to prevail.



Effective April 27, 2020

We wanted to provide an update on where we are currently at with COVID-19 and the newest Health Orders from Dr. Hinshaw. One of the main areas of confusion tends to relate to where we fall within the descriptions of services that are referenced in the Health Orders. The following chart that Alberta Council of Disability Services ACDS has developed shows this very well:

Restricting Visitors to Parkland CLASS Residences and ILS Services

Visits from family and friends are an important part of the lives of the individuals we serve. At the same time, COVID-19 has been demonstrated to be a particular risk to older adults and those with heart or lung disease, or multiple chronic conditions; Public Guardians and Trustees announced yesterday that in person visits are no longer being scheduled. The restriction of people who enter each residence is an important step we can take to protect our individuals and staff, and reduce the risk of spreading COVID-19. Therefore:

We are asking that all visitors, including immediate family, refrain from visits until further notice to prevent unintentional spread to their loved one and other individuals and staff in the home.It has been shown that even those who show no symptoms of COVID-19 may be carrying the virus and be contagious to others.

  • Exceptions to this directive will be subject to approval by the Residential Manager or Director. Approved visitors will be required to pass the AHS Visitor Screening Questionnaire.

Our goal is to minimize the risk of infection to our individuals and staff. We believe this measure will reduce the risk of loved ones and other individuals and staff being exposed to COVID-19.If you have questions, concerns, or to request an approved visit, call Nancy at 403-348-9649 or Renee at 403-877-5772.

Thank you for your understanding and cooperation.

Dan Verstraete, CEO, Parkland CLASS

AHS Visitor Screening Questionnaire:

1.

Do you have any of the below symptoms:

CIRCLE ONE

  • Fever (greater than 38 degrees)

YES

NO

  • Cough

YES

NO

  • Shortness of breath/breathing difficulties

YES

NO

  • Other symptoms such as muscle aches, fatigue, headache, sore throat, runny nose, diarrhea. Note: symptoms in young children may be non-specific – e.g. lethargy, poor feeding

YES

NO

2.

Have you travelled outside of Canada in the last 14 days?

YES

NO

3.

Have you had close contact (face-to-face contact within 2 meters/6 feet) with someone who is ill with cough and/or fever?

YES

NO

4.

Have you been in contact in the last 14 days with someone that is being investigated or confirmed to be a case of COVID-19?

YES

NO

5.

Have you had laboratory exposure while working with specimens known to contain COVID-19?

YES

NO

If you have answered “Yes” to any of the above questions, please DO NOT visit, or request a visit at this time.

If you have answered “No” to all the above questions and your visit is approved, follow the direction of the staff and practice hand hygiene (wash hands for 30 seconds and/or use hand sanitizer) before and after your visit.


Effective March 15, 2020

Parkland School COVID-19 Update
Following the Government of Alberta's announcement that student attendance at all K to 12 schools is prohibited, Parkland School is closed to all students with immediate effect (March 15th).
The school remains open to staff at this time.


Effective March 13, 2020

Parkland CLASS COVID-19 Update

In keeping with the advice of health authorities, Parkland CLASS is moving forward with steps to limit potential exposure of individuals and staff in an effort to minimize the risk of coming in contact with others who may have the virus:

  • We have suspended activities at our Relax Crew Social Club
  • We will be reducing outings within the community and focusing on experiences close to home.
  • Individuals that we feel are particularly fragile or vulnerable from a health status will have their activities/bridging altered to reduce exposure to potential corona virus.

We understand how difficult a time this is and our goal is the health and safety of those we serve and our employees. Thank you for your understanding as we work through and support each other during this challenging situation.

Dan Verstraete, CEO

Parkland Community Living and Support Society