KEY POLICIES Parkland CLASS has a comprehensive policy and procedure framework that ensures consistent approaches to service delivery and problem solving. Much can be learned about an organization through an examination of its key policies. Questions can be answered about how the rights of individuals are respected, and how the organization’s guiding Values and Principles are incorporated into day to day service delivery and administrative activities. The following are a small sample of the important policies that govern the agency and its employees. Please click on the Policy Category of interest to view the individual policies listed below. Rights & Responsibilities Framework Foundation of Rights and Responsibilities Agency Accountability Employee Rights Individuals in Service - Rights and Responsibilities Guardian Rights and Responsibilities Guardian & Consumer Policies Abuse of Individuals in Service Informed Consent Individual / Guardian Grievance and Appeal Process Human Resources Policies Staff Training Annual Acknowledgement Employee Grievance and Appeal Workplace Safety Policies Employee Relations and Workplace Safety Health and Safety Standards Sexual and Other Harassment Harassment and Assault by Individuals in Service To get back to the Parkland CLASS website, please close this window.